Avaya Station Lock Activation

Occasionally, when working with AVAYA Site Administration, you may lose IP connectivity to the system, maybe there is a power outage, or the office kitty chews through a Cat5 cable. Point is, when you lose connectivity while making changes to any Avaya data set, you may find yourself ‘locked out’ of that same data set upon logging back into ASA. Unlocking these data sets is fairly straight forward, but it can be frustrating if you’ve never encountered this problem. From emulation, type “ status logins“. Your current login will have an asterisk (.) beside of it. Note any other active logins, and their current Active commands. You should observe the command corresponding to the dataset you are currently locked out of.

Now note the number listed in the column ‘Session’. We’ll call this number ‘X’. Now type, “ reset login-ID X” where X is equal to the number you observed in step 2. Great! Now just bounce ASA, when you log back in, you’ll be able to access your data!.

If you’re stuck, check out the screenshot I have posted.Oh, and I’d be remiss not to mention (where I do a fair amount of my Avaya Research). If you do need Avaya Aura training or Avaya SIP training, don’t look any further than!

Telecommuting Feature Activation - if the station user has COS with console-permissionsBelow the # means dial the # key on the touchtone dial.Changing Station's Security CodeUSER DIALS Response from switch1. Telecommuter Extension Dial-tone2. Feature Code, # Dial-tone3. Station number, #, Security Code, # Dial-tone4. New Security Code, # Dial-tone5. New Security Code, # Confirmation-toneChanging Station's Active Cover Option - calls will follow Cover Path 1 or 2USER DIALS Response from switch1. Telecommuter Extension Dial-tone2.

Feature Code, # Dial-tone3. Station number, #, Security Code, # Dial-tone4. 1 for cover option 1 or 2 for cover option 2 Confirmation-toneChanging Station's Call-forward DestinationUSER DIALS Response from switch1. Telecommuter Extension Dial-tone2. Feature Code Dial-tone3.

Avaya Station Lock Activation Lock

Station number Dial-tone4. Call-forward Destination digits Confirmation-toneCancel Station's Call-forward DestinationUSER DIALS Response from switch1.

Telecommuter Extension Dial-tone2. Feature Code Dial-tone3. Station number Confirmation-toneTelecommuting Feature Activation - if the station user has COS without console-permissionsBelow the # means dial the # key on the touchtone dial.Changing Station's Security CodeUSER DIALS Response from switch1.

Telecommuter Extension Dial-tone2. Feature Code, # Dial-tone3. Station number, #, Security Code, # Dial-tone4. New Security Code, # Dial-tone5. New Security Code, # Confirmation-toneChanging Station's Active Cover Option - calls will follow Cover Path 1 or 2USER DIALS Response from switch1.

Telecommuter Extension Dial-tone2. Feature Code, # Dial-tone3. Station number, #, Security Code, # Dial-tone4.

1 for cover option 1 or 2 for cover option 2 Confirmation-toneChanging Station's Call-forward DestinationUSER DIALS Response from switch1. Telecommuter Extension Dial-tone2. Feature Code Dial-tone3. Station number, #, Security Code, # Dial-tone4.

Call-forward Destination digits Confirmation-toneCancel Station's Call-forward DestinationUSER DIALS Response from switch1. Telecommuter Extension Dial-tone2. Feature Code Dial-tone3. Station number, #, Security Code, # Confirmation-tonedisplay station 7608 Page 1 of 5 SPE BSTATIONExtension: 7608 Lock Messages?

N BCC: 0Type: 8411D Security Code: 4242 TN: 1Port: 03B0810 Coverage Path 1: 57 COR: 1Name: SKAGGS, DIANA Coverage Path 2: 66 COS: 1Hunt-to Station:display cor 1 Page 1 of 22CLASS OF RESTRICTIONCOR Number: 1COR Description: FRL 1 Local and Toll FreeFRL: 1 APLT? YCan Be Service Observed? Y Calling Party Restriction: noneCan Be A Service Observer? N Called Party Restriction: noneTime of Day Chart: 1 Forced Entry of Account Codes? NPriority Queuing?

N Direct Agent Calling? NRestriction Override: none Facility Access Trunk Test? NRestricted Call List? N Can Change Coverage?

YAccess to MCT? Y Fully Restricted Service? NGroup II Category For MFC: 7 Hear VDN of Origin Annc.? NSend ANI for MFE? N Add/Remove Agent Skills? NMF ANI Prefix: Automatic Charge Display?

NHear System Music on Hold? Y PASTE (Display PBX Data on Phone)? NCan Be Picked Up By Directed Call Pickup? YCan Use Directed Call Pickup?

Avaya Station Lock Activation System

YGroup Controlled Restriction: inactivedisplay coverage path 57 SPE BCOVERAGE PATHCoverage Path Number: 57Hunt after Coverage? NNext Path Number: LinkageCOVERAGE CRITERIAStation/Group Status Inside Call Outside CallActive? Y yDon't Answer?

Y y Number of Rings: 3All? N nDND/SAC/Goto Cover? Y yCOVERAGE POINTSTerminate to Coverage Pts.

With Bridged Appearances? NPoint1: 4403 Point2: h50 Point3:Point4: Point5: Point6:display coverage path 66 SPE BCOVERAGE PATHCoverage Path Number: 66Hunt after Coverage? NNext Path Number: LinkageCOVERAGE CRITERIAStation/Group Status Inside Call Outside CallActive? Y yDon't Answer? Y y Number of Rings: 2All? N nDND/SAC/Goto Cover?

Y yCOVERAGE POINTSTerminate to Coverage Pts. With Bridged Appearances? NPoint1: r1 Point2: Point3:Point4: Point5: Point6:display coverage remote Page 1 of 23 SPE BREMOTE CALL COVERAGE TABLE01: 98716113 16: 31:02: 98915485 17: 32:03: 06 18: 33:04: 94913603 19: 34:05: 95771521 20: 35:06: 92070356 21: 36:07: 95807461 22: 37:08: 23: 38:09: 24: 39:10: 25: 40:11: 26: 41:12: 27: 42:13: 28: 43:14: 29: 44:15: 30: 45:status station 7608 SPE BGENERAL STATUSType: 8411D Service State: in-service/on-hookExtension: 7608 Download Status: completePort: 03B0810 SAC Activated? NoCall Parked? No User Cntrl Restr: noneRing Cut Off Act? No Group Cntrl Restr: noneActive Coverage Option: 1 CF Destination Ext: 7777COS controls Extended Forwarding All and B/DA for telecommuting featureCOS also controls whether you can forward these calls off netIn the example below, Extended Forwarding is being used but Call Fwd-Off net isnot being allowed.